Tracking order

Thank you for shopping at CariadFflam! We want to make it easy for you to know the status of your order. Once your order is processed and shipped, you can track its journey right to your doorstep.

How to Track Your Order

  1. Order Confirmation: Shortly after you place your order, you will receive an order confirmation email at the email address you provided. This email contains your Order Number.
  2. Shipping Confirmation: Once our warehouse team has prepared your package and handed it to our logistics partner, we will send you a shipping confirmation email. This crucial email will contain your tracking number and the carrier's name.
  3. Using Your Tracking Number: With the tracking number and carrier information, you can monitor your package's real-time location and estimated delivery date.

Note: Please allow 1-2 business days for order processing before the tracking number becomes active. The frequency of tracking updates depends on the carrier's scan events.

Track Your Package Easily

For a seamless tracking experience that often supports multiple carriers, we recommend using the following reliable third-party tracking website:

17Track

17Track is a global package tracking platform that supports numerous postal and courier services worldwide.

How to use it:

  • Visit the 17Track website.
  • Paste or type your tracking number into the main search box.
  • Click "Track" or press Enter. The site will automatically identify the carrier and display the detailed tracking history and current status of your parcel.

Need Further Assistance?

If you have not received your shipping confirmation email within 3 business days, if your tracking information has not updated for an extended period (over 5 business days), or if you have any other questions regarding your order, our customer support team is here to help.

Please contact us via email at [email protected]. For the fastest service, kindly include your Order Number in your inquiry.